Terms of Service

Using This Online Store

As part of our standards for using this online store, our established approach is that these Terms apply to the use of melin and purchases from this U.S.-market online store. Customers are responsible for providing accurate account, billing, delivery, and contact information.

Product Information

For practical reference regarding product information, please note that product pages provide the current details for performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. Size, material, care, and safety information should be checked on the relevant product page and is not replaced by these Terms.

Payment Currency and Taxes

To make our requirements clear for payment currency and taxes, the applicable commitment is that prices and payments are in USD unless checkout expressly states otherwise. Taxes are assessed and collected whenever applicable law requires them.

How to Reach Us

When reviewing how to reach us, we apply this requirement: questions may be sent to support@melinpeak.shop or 361-555-5218 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Order Review and Cancellation

For practical reference regarding order review and cancellation, the applicable standard is that we can review, restrict, or cancel an order when payment cannot be authorized, information is inaccurate, inventory is unavailable, or fraud screening identifies a material risk.

To make our requirements clear for order review and cancellation, the practical result is that an order can be cancelled before dispatch when fulfillment has not begun. After shipment, returns and exchanges are handled under the Refund Policy.

Fulfillment and Post-Purchase Rights

For a concise explanation of fulfillment and post-purchase rights, our established approach is that standard U.S. shipping is free. Processing normally takes 1–2 business days and estimated carrier transit is 4–6 business days.

For practical reference regarding fulfillment and post-purchase rights, the customer-facing rule is that eligible no-reason returns and exchanges remain available for 30 days following delivery. melin pays approved return shipping. Approved refunds are issued within 5–10 business days after receipt and inspection.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinpeak.shop

Phone: 361-555-5218

Physical address: 233 Sundown Ln, Louisa KY 41230, United States