Payment Policy
Payment Policy
About Credit/Debit Card
For practical reference regarding about credit/debit card, our operating standard is that all store prices and card transactions are presented in USD unless checkout expressly states otherwise.
For transparency around about credit/debit card, the applicable commitment is that we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The methods actually available for an order are displayed securely at checkout.
Authorization and Security
To keep customer expectations clear about authorization and security, the applicable commitment is that payment information is encrypted and processed by Shopify and authorized payment providers. melin does not store complete card numbers or card security codes.
For a straightforward understanding of authorization and security, the controlling expectation is that a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.
Billing, Taxes, and Refunds
To make our requirements clear for billing, taxes, and refunds, the following rule applies: customers must provide accurate billing and contact information. Applicable taxes are collected as required by law.
For transparency around billing, taxes, and refunds, the applicable standard is that approved refunds are returned to the original payment method within 5–10 business days after return receipt, inspection, and approval. Financial institutions may require additional posting time.
Contact
For transparency around contact, customers should understand that payment questions may be sent to support@melinpeak.shop or 361-555-5218 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).
Merchant Information
Business name: melin
Trade name: melin
Email: support@melinpeak.shop
Phone: 361-555-5218
Physical address: 233 Sundown Ln, Louisa KY 41230, United States